Business policy

BUSINESS POLICY

With the motto: “customers – the centre of all activities”, Ngoc Thien Company commits to bringing customers the greatest satisfaction with quality products, competitive price, professional consultancy and dedicated service attitude. With the motto: “Discipline – Creativity – Responsibility”,all of  the company’s staffs always act in standard and behave flexibly in order to ensure the complete sense of fulfilment as well as the implicit trust from customers.

Ngoc Thien Company has built and applied a unified business policy throughout the organisation with the desire to meet the highest demands of customers.

1. Provide genuine products

As a senior partner of leading technology corporations in the world such as Logitech, Jabra, Yealink, Sennheiser, Yamaha, Oneking, Minrray, Yeastar, Sanggoma, Plantronics, … Ngoc Thien Company commits to provide genuine products with clear origin and quality has been verified carefully.

2. Offer the most competitive price

The system of price check is constantly updated, ensuring that Ngoc Thien’s products are sold at the most reasonable prices. Additionally, many attractive sale promotion programs for customers are regularly carried out and a lot of special offers for large orders to bring the most practical benefits to customers when they decide to purchase products at Ngoc Thien Company.

3. Launch the perfect after-sales service

Free delivery up to 150km according to shipping & forwarding policy, free maintenance, warranty at the local service centers… ensures that customers always feel secure when using the products provided by Ngoc Thien Company.

4. Technical support available everytime and everywhere

The highly qualified and dedicated technicians from Ngoc Thien Company are always willing to assist customers in handling problems arising during time of use through an online technical consulting system.